Returns & Exchanges
At JustIngredients, we want you to be completely satisfied with your purchase. If you receive a product that is damaged, incorrect, or doesn't meet our quality standards, you may return it within 30 days of receipt.
Contact Support
Email our customer service team with your order number and the reason for your return to obtain a Return Authorization.
Prepare Your Package
Ensure the items are in their original, unopened packaging and securely pack them to prevent damage during transit.
Ship the Items
Affix the provided return label or ship the package to our warehouse address using a tracked shipping service.
Receive Your Refund
Once our quality control team inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing